Terms of Service

These Terms and Conditions (the "Terms") govern your access to and use of Triangle Liquidators' websites, mobile applications, and related services (collectively, the "Platform"), and your participation in any auction or other selling event conducted by Triangle Liquidators, LLC ("Triangle Liquidators," "TL," "we," "us," or "our"). By accessing the Platform, creating an account, placing a bid, purchasing any item, or otherwise using the Platform, you agree to be bound by these Terms.

For purposes of these Terms, "Buyer," "you," and "your" mean the individual user and, if applicable, the business entity the individual represents. "Item" or "Lot" means any merchandise offered for sale through the Platform. "Auction" includes any online auction, sealed bid, negotiated sale, or other selling event offered by TL.

We may update these Terms from time to time. Updated Terms will be posted on the Platform and become effective when posted. Your continued use of the Platform after an update constitutes acceptance of the updated Terms.

You must be at least eighteen (18) years old and able to form a legally binding contract to use the Platform. Account registration is required to bid and purchase. You agree to provide accurate, current, and complete information and to promptly update your account information as needed.

TL may require identity verification (including photo identification) and may approve, deny, suspend, or terminate accounts in its sole discretion, including for nonpayment, failure to pick up, suspected fraud, policy violations, or to protect TL's operations.

You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account, whether authorized by you or not. You must promptly notify TL of any suspected unauthorized access or security breach.

By providing contact information to TL (including email and mobile number), you consent to receive transactional and informational communications related to your account, auctions, purchases, pickup, and Platform operations.

By placing a bid, you make an irrevocable offer to purchase the Item at your bid price. Bids cannot be retracted. If you place a bid in error, you must notify TL immediately; however, TL may hold you responsible for the bid and the purchase.

Lot closing times are published on the Platform. TL may use dynamic bidding extensions (e.g., extending closing times when bids are placed near the scheduled close) and is not responsible for notifying you of changes to closing times. You are responsible for ensuring your bids are submitted before lot close.

Unless otherwise stated, Items may be offered with reserve, subject to seller confirmation, or subject to TL's right to reject bids or cancel or re-list lots. TL may cancel an Auction or any sale due to error, suspected fraud, nonpayment, technical malfunction, or other reasons, including where a technology malfunction materially affects the outcome of an Auction.

TL may (i) refuse registration, bids, or offers; (ii) remove or change listings; (iii) discontinue selling events; and/or (iv) exclude any user whose conduct TL believes may adversely affect TL, other users, sellers, or auction integrity.

Most TL merchandise originates from customer returns, overstock, liquidation, and similar sources. TL attempts to provide accurate photos, condition designations, and descriptions, but Items may have defects, wear, missing parts, damaged packaging, or other conditions consistent with liquidation merchandise. Unless expressly stated in the listing, TL does not guarantee that an Item has been tested or that every component, accessory, or function has been verified.

Buyers are responsible for reviewing the listing photographs, condition designation, description, and other available information before bidding.

EXCEPT FOR ITEMS ELIGIBLE UNDER THE LIMITED RETURN POLICY DESCRIBED IN SECTION 9, ALL ITEMS ARE SOLD "AS IS," "WHERE IS," WITH ALL FAULTS. Items designated as As-Is, Items sold as part of a multiple item Lot, and Mystery Boxes are final sale and are not eligible for return or refund.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. Any manufacturer warranty, if any, is solely between the Buyer and the manufacturer. TL makes no representation that any manufacturer warranty exists or is transferable.

In addition to the winning bid amount, Buyers are responsible for all applicable fees and taxes.

Unless otherwise stated for a specific Auction or Item, TL charges:

• A fifteen percent (15%) Buyer's premium based on the winning bid amount; and

• A one-dollar ($1.00) lot fee for each Lot purchased.

TL may also charge payment processing fees (for example, a three percent (3%) card fee). Additional charges, including transfer fees, storage fees, reinstatement fees, re-auction fees, or other service charges, may apply when disclosed on the Platform, at checkout, or in Auction-specific terms.

Sales tax will be collected where required by law unless the Buyer provides a valid exemption certificate acceptable to TL, such as a North Carolina Form E-595E or other applicable exemption documentation, before payment.

Payment timing and accepted payment methods may vary by Auction, Item, and location. Unless TL expressly states otherwise, payment is due at pickup. Full payment of the winning bid amount, Buyer's premium, lot fees, applicable taxes, and any other amounts due must be received before TL will release an Item.

TL may use payment-verification and fraud-prevention tools, including credit card verification or authorization holds through Stripe or similar payment providers.

TL operates as a local pickup business and does not ship items. Pickup locations and pickup windows will be posted in the auction and/or in your invoice. You (or your authorized agent) must present appropriate identification and/or order information at pickup.

You are solely responsible for safely loading, transporting, and securing your Items. Bring adequate help, tools, and appropriate vehicle or trailer. TL is not responsible for loading or for damage to Items after release. You assume all risk of loss and responsibility for Items upon release to you or your agent (or earlier if specified in auction terms).

Authorized Pickup. If someone other than the registered Buyer will pick up, Buyer must provide written authorization naming the authorized agent, and the authorized agent must present a government-issued photo ID. TL may refuse release if TL cannot verify authorization and identity to its satisfaction.

Unless a specific auction states otherwise, you have seven (7) calendar days from the invoice date to pay for and pick up your Items. TL may deactivate or suspend accounts for failure to pay or pick up.

If an Item is picked up after the seven (7) day period, TL may assess a storage fee (currently $10 per day per lot) starting on day eight (8) after the invoice date.

Any Item that is not picked up within seven (7) days after the invoice date may be deemed abandoned, re-sold or re-auctioned at TL's discretion. You remain responsible for any unpaid fees, storage, and/or disposal costs.

If you fail to pay for an Item within TL's posted payment period (or within seven (7) days after the invoice date, if no other period is stated), TL may cancel the sale, suspend your account, and re-auction the Item. If an Item must be re-auctioned due to your failure to pay or pick up, TL may charge a reinstatement fee ($100) to reopen your account.

• You may not use the Platform for unlawful, fraudulent, abusive, or deceptive activity.

• You may not engage in bid manipulation, collusion, shill bidding, or attempts to circumvent TL's systems or policies.

• You may not scrape, harvest, data-mine, or use bots to access the Platform without TL's prior written consent.

• You may not transmit malware, viruses, or harmful code, or attempt to gain unauthorized access to accounts or systems.

TL may investigate suspected violations and may suspend or terminate accounts, cancel bids or sales, and pursue any lawful remedies.

The Platform, including its content, design, software, trademarks, and logos, are owned by TL and/or its licensors and are protected by intellectual property laws. You receive a limited, non-transferable license to access and use the Platform for your personal or internal business use consistent with these Terms.

If you submit reviews, photos, comments, or other content to TL ("User Content"), you grant TL a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, reproduce, distribute, display, and create derivative works from such User Content in connection with TL's business and the Platform.

THE PLATFORM AND ALL SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." TL DOES NOT GUARANTEE UNINTERRUPTED OR ERROR-FREE OPERATION OF THE PLATFORM.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL TL OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SELLERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST REVENUE, OR LOSS OF GOODWILL), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TL'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE PLATFORM OR ANY ITEM WILL NOT EXCEED THE AMOUNT YOU PAID TO TL (EXCLUDING TAXES) FOR THE SPECIFIC ITEM GIVING RISE TO THE CLAIM.

You agree to defend, indemnify, and hold harmless TL, its affiliates, and their respective officers, directors, employees, agents, and sellers from and against any claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Platform; (b) your breach of these Terms; (c) your purchase, possession, use, or resale of any Item; (d) your negligence or misconduct; or (e) your violation of any law or third-party rights.

You release TL from any and all claims arising out of disputes between you and other users, buyers, or sellers, to the fullest extent permitted by law.

These Terms are governed by and interpreted in accordance with the laws of the State of North Carolina, without regard to conflict-of-law principles. If arbitration is not applicable or you have opted out under Section 14.5, you agree that any judicial proceeding will be brought exclusively in the state or federal courts located in Wake County, North Carolina, and you consent to personal jurisdiction and venue in those courts.

• Severability. If any provision is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

• Assignment. You may not assign these Terms without TL's prior written consent. TL may assign these Terms freely.

• Force Majeure. TL is not liable for delays or failures caused by circumstances beyond TL's reasonable control.

• No Waiver. TL's failure to enforce any right is not a waiver of that right.

• Entire Agreement. These Terms and any auction-specific terms form the entire agreement between you and TL regarding the Platform and purchases.

Questions about these Terms may be directed to: bid@triangleliquidators.com